Cancellation Policy

Thank you for shopping with us!
We’re committed to providing you with the best products and services. To ensure a smooth shopping experience, please read our cancellation policy below.

Order Cancellation

Customers can request to cancel their order within 60 minutes of placing it. After this window, we begin processing orders immediately to ensure timely delivery.

How to Request a Cancellation

  1. Contact us right away at: Support@aussie-vogue.com

  2. Provide Order Details:

    • Order number, full name, and reason for cancellation

  3. Confirmation:

    • Our customer support team will confirm your cancellation via email. Make sure to receive this confirmation to ensure your cancellation has been processed.

Important Notes

  • Requests after 60 minutes: Unfortunately, we cannot accept cancellations after this time due to our fast processing system.

  • Refund Processing: If your cancellation is approved, your payment will be refunded to your original payment method within 3–5 business days.

  • Custom Orders: Different cancellation policies may apply for personalized or custom items. For details, refer to the product description or contact our customer service team.

Thank you for your understanding and cooperation. For any questions, feel free to reach out to our support team.